02 November 2009
UK
The UK arm of one of a global financial services advisory group is to implement an innovative “click-to-dial” solution from Datapoint to improve personal productivity and customer responsiveness within their high value trading teams
26 October 2009
UK
Datapoint has been selected for the design, supply and support of a new IP telephony solution for one of the world’s largest and most geographically diverse law firms
23 October 2009
UK
Datapoint has been selected as support partner for the UK operation of the industry leader in global mobility and workforce development support
01 October 2009
UK
Martin Hill-Wilson, Datapoint Strategy Director heads list of the most respected people in the UK call centre industry following online poll of peers
28 September 2009
Ireland
Datapoint takes over support of Aspect ACD solution for leading international entertainment travel company
25 September 2009
UK
Datapoint to upgrade the Avaya telephony infrastructure for a major London-based Law firm as part of new 3 year managed service contract
24 September 2009
UK
Global household brand selects Datapoint for support deal of their Avaya telephony estate in 11 countries across Europe
22 September 2009
UK
Datapoint has appointed Jim Kent, the former chief executive of Vistorm and vice-president, Services for Hewlett Packard (HP) in the UK and Ireland, as CEO, along with Richard Wingfield as CFO.
15 September 2009
Ireland
Datapoint to transform the existing Avaya telephony estate as part of new support contract as showcase for potential global roll-out for the client.
14 September 2009
Ireland
A major European logistics company based on three sites across Ireland has chosen Datapoint for support of their existing Avaya telephony infrastructure.
11 September 2009
Ireland
One of the largest food and beverage companies in the world chooses Datapoint for Support.
10 September 2009
Ireland
Datapoint to deliver new communications infrastructure based on Avaya portfolio, including advanced call centre functionality.
03 August 2009
UK
PPL UK, a non-profit UK Music Industry services company, has selected Datapoint UK for a refresh of its telephony infrastructure.
31 July 2009
UK
UM Labs, a leading developer of SIP Security Gateways , today announced that both its RC-2100 and EC-4200 SIP Security Controller products are compliant with key Internet protocol (IP) telephony solutions from Avaya.
28 July 2009
UK
IP telephony and call centre hub to support 13 global offices where every second counts with online finanial transactions from derivatives to spread betting.
27 July 2009
UK
On Monday 20th July, Avaya announced that it has signed agreements with Nortel to purchase Nortel's enterprise solutions business for US $475million. The agreements include the data and government businesses. It is through initiatives like this that Avaya demonstrates its continued drive to be the leader in the Unified Communication Market.
15 July 2009
UK
Datapoint delivers expansion to IP telephone system for a joint venture partnership building ambitious sewer pipeline for major UK city.
13 July 2009
UK
Datapoint have been selected to deliver a new IP telephony solution for the expansion of a major US soft drinks brand into the UK and then into Europe.
10 July 2009
UK
Attachmate Corporation has today announced a channel partnership with Datapoint, a systems integrator for enterprise and call centre communication. Attachmate’s integration and legacy system, Verastream, will complement Datapoint’s existing products and services, providing a complete contact centre solution.
06 July 2009
UK
Datapoint has been selected to provide the latest part of a pan–European telephony infrastructure consolidation programme for one of the world’s leading suppliers of scientific solutions to the pharmaceutical and medical industries.
03 July 2009
UK
One of the world’s largest law firms has signed a 2 year contract with Datapoint for the support and consolidation of its European Avaya based telephony estate.
02 July 2009
Germany
Datapoint Germany has been selected to provide installation and support of an IP telephony solution for an internationally renowned ceramics manufacturer in conjunction with Avaya Germany.
01 July 2009
UK
Following the successful deployment of a solution for one of their customers, Datapoint has been selected to support the Avaya telephony estate for a major UK business process outsourcer.
29 June 2009
UK
Datapoint has gained a 60% reduction in annual telecommunications charges through the deployment of an in-house Avaya Aura solution with SIP trunking. Unified communications capabilities provide employees with huge improvements in accessibility and productivity.
15 June 2009
UK
Datapoint UK has just completed the roll out of a new telephony solution, based on Avaya’s Aura Branch platform, for 3 new stores and outlets of a major international clothing retailer with another 5 to follow shortly.
08 June 2009
UK
Datapoint has been selected to provide a new communications infrastructure based on Avaya and Verint solutions for one the UK’s leading suppliers of Independent Medical Evidence.
08 June 2009
UK
A team consisting of Datapoint employees and friends completed a 4 day cycle ride from London to Paris on behalf of the Teenage Cancer Trust raising over £6,000.
05 June 2009
UK
Datapoint has been selected to provide a new voice and data network infrastructure for a leading global supplier of CCTV solutions and technology to support the telephony and data networking needs of the group globally.
26 May 2009
UK
Datapoint has been selected to provide a new voice infrastructure for a leading commodities trader based in central London in support of a major trading system refresh.
12 May 2009
UK
Datapoint has been selected to transition a leading international insurer to a new centralised shared telephony platform, based on the Datapoint Voice Virtualisation Architecture, to support multiple contact centres across the UK based on Avaya and Nice infrastructure.
23 April 2009
Ireland
Datapoint Ireland has taken on the support and maintenance of Avaya, Verint & Symon technologies for one of the great Irish success stories, 123.ie
02 April 2009
London UK
Avaya Aura radically simplifies complex communications networks, reduces infrastructure costs and quickly delivers voice, video, messaging, presence, Web applications and more to employees anywhere.
20 March 2009
Ireland
Datapoint Ireland has taken on the support and management of Avaya telephony systems for one of Europe's leading vehicle glass repair and replacement companies.
27 January 2009
UK
Uniform Communications Fulfillment through Global Alliance Helps
Multinationals Remain Competitive.
26 January 2009
Germany
Datapoint continues push into largest European economy.
08 January 2009
Datapoint Ireland
Datapoint has recently been selected to provide an upgrade to the Avaya Communications Infrastructure of Ireland’s largest Sub-Prime Mortgage Company.
24 September 2008
UK
Datapoint has been selected by a leading warranties brand to provide a replacement for their call centre infrastructure as part of their roadmap for future virtualisation and European growth. This includes upgrading to Avaya Communication Manager and Aspect Unified IP.
24 September 2008
UK
The rollout of a single telephony platform continues at one of the UK's major financial services brands with a further addition of an Avaya CM5 platform that has been customised, installed and supported by Datapoint.
24 September 2008
UK
Datapoint has been appointed to provide a next generation communication plaform for a leading European law firm. The solution includes an Avaya CM5 upgrade for their EMEA voice system and a new site install for their London offices.
16 September 2008
UK
Although Datapoint may be a new name in national and local government circles, our widely acknowledged track record in transformational partnering is something worth investigating to anyone scanning the horizon for new approaches to challenging agendas. Datapoint could be part of your new way forward.
16 September 2008
Based on a unique set of capabilities that include geographic coverage, applications capability and design skills, Avaya has chosen to recognise Datapoint as being its EMEA Systems Integrator Of The Year, its UK Systems Integrator Of The Year and the partner who designed and sold the most complex Avaya solution during 2008.
12 September 2008
UK
Datapoint is pleased to announce that it was awarded an Outstanding Growth award from Nice Systems, EMEA at the Discover 08 Summit in July 2008.
25 July 2008
Northern Ireland, UK
Datapoint Ireland selected for roll-out of IPT solution for innovative Aerospace Manufacturing Company J Thompson Solutions Ltd.
11 June 2008
Spain
VoiceObjects and Datapoint have joined forces to expand and improve process automation solutions for customer service applications.
The partnership will see an international personalised phone self-service company work with a leading provider of optimisation and performance improvement solutions for call centres.
30 May 2008
Northern Ireland, UK
Datapoint have officially opened their Innovation Laboratory (iLAB) in St Stephens Green, Dublin.
02 May 2008
Northern Ireland, UK
Datapoint has been selected to provide a managed service contract for a leading global IT Services brand.
14 April 2008
France
Datapoint was today appointed to provide full performance optimisation services at the contact centres of one of the largest insurance companies in France.
31 March 2008
Northern Ireland, UK
Datapoint has today announced it is launching a new business unit in Northern Ireland.
31 March 2008
France
On the back of a seven year partnership, Time Warner has commissioned Datapoint to help them evolve their Unified Communications capability.
31 March 2008
UK
Datapoint today announced the roll out of a solution migrating 30 Avaya systems to Communication Manager Release 5.0 and in doing so provided the client with the opportunity to deploy SIP based applications and integrate with other third party applications that added value and flexibility to the services offered to their clients.
31 March 2008
Netherlands
Datapoint has been appointed to help a Netherlands based US client to define a strategic roadmap and business case for the consolidation of its existing EMEA wide communication infrastructure into a single “virtual” environment over the next 12 months.
31 March 2007
Northern Ireland, UK
To mark their expansion into Northern Ireland, Datapoint recently held a launch event with Avaya at The Merchant Hotel, Belfast. More than 30 delegates from the Northern Ireland business community attended the launch, which featured two keynote speakers from Avaya EMEA to discuss advances in communications systems.