25 July 2008
Northern Ireland, UK
Datapoint Ireland selected for roll-out of IPT solution for innovative Aerospace Manufacturing Company J Thompson Solutions Ltd.
11 June 2008
Spain
VoiceObjects and Datapoint have joined forces to expand and improve process automation solutions for customer service applications.
The partnership will see an international personalised phone self-service company work with a leading provider of optimisation and performance improvement solutions for call centres.
30 May 2008
Northern Ireland, UK
Datapoint have officially opened their Innovation Laboratory (iLAB) in St Stephens Green, Dublin.
02 May 2008
Northern Ireland, UK
Datapoint has been selected to provide a managed service contract for a leading global IT Services brand
01 May 2008
Germany
Datapoint today announced that Norbert Hofstetter is joining Datapoint as the new Country Manager in Germany.
14 April 2008
France
Datapoint was today appointed to provide full performance optimisation services at the contact centres of one of the largest insurance companies in France.
31 March 2008
Northern Ireland, UK
Datapoint has today announced it is launching a new business unit in Northern Ireland.
31 March 2008
France
On the back of a seven year partnership, Time Warner has commissioned Datapoint to help them evolve their Unified Communications capability.
31 March 2008
UK
Datapoint today announced the roll out of a solution migrating 30 Avaya systems to Communication Manager Release 5.0 and in doing so provided the client with the opportunity to deploy SIP based applications and integrate with other third party applications that added value and flexibility to the services offered to their clients.
31 March 2008
Netherlands
Datapoint has been appointed to help a Netherlands based US client to define a strategic roadmap and business case for the consolidation of its existing EMEA wide communication infrastructure into a single “virtual” environment over the next 12 months.
31 March 2007
Northern Ireland, UK
To mark their expansion into Northern Ireland, Datapoint recently held a launch event with Avaya at The Merchant Hotel, Belfast. More than 30 delegates from the Northern Ireland business community attended the launch, which featured two keynote speakers from Avaya EMEA to discuss advances in communications systems.