Service Delivery
Service delivery encompasses everything following the solution design stage up to the point of live operation. Subsequent activities can be found in Datapoint’s support services.
Datapoint is accredited for BSI quality standard ISO 9001:2000. Using a common set of best practices and methodologies within its delivery and support teams, Datapoint uses the quality standard as one of its frameworks to manage its reputation for quality service delivery and support wherever it operates.
Details of how Datapoint undertakes project management and organises the delivery of a live solution can be found in the following sections.