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Datapoint, Project Management for the implementation of call centres

Project Management


This wouldn't have happened without the commitment and long hours everyone has put in
 

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Project Management

Datapoint’s project management methodology is based on Prince 2 principles and best practices from the Project Management Institute. Each project manager is trained to industry standards. Together this ensures a consistent, well understood approach that is still flexible enough to accommodate any in house project methodologies that customers may want to incorporate. 

The core role of Datapoint’s project management is to ensure the appropriate programme governance, organisation, reporting, and escalation structures are set up and adhered to throughout the lifecycle of project delivery.   

Central to this is the setting up of a programme board which has overall ownership of the programme and provides a forum for key stakeholders. The project manager enables communication and co-ordination between this group and those involved in operational project delivery so that ongoing alignment of understanding and priorities is maintained. 

In this way, the project manager steers both teams through the charted milestones and the inevitable set of unexpected challenges in order to bring your project to completion: on time, within budget and to expected quality.  

Further information or enquiries on Datapoint’s project management services are welcome and can be made via our contact us facility. 

 


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