Driving business benefits
Business trends dictate that seamless business often requires us to be connected to multiple geographic locations at the same time.
This means we must be connected to different platforms, and different interfaces and maybe all at once. Datapoint's proposition on Collaboration is focused on optimising employee and customer interactions by ensuring that the right interface is applied to each particular business activity.
Datapoint's Contact Collaboration solutions make unified communication simple, instant and seamless, irrespective of the platform or device. The rich communication provided by Datapoint's Conferencing, Presence, Messaging and Mobility solutions make true collaboration, in real time, over multiple locations, readily achievable and ensure that everyone is in touch, on the same page and capable of playing their full part.
- Conferencing solutions - Audio and face-to-face web and video technologies, creating common understanding with no loss of time or cost of travel
- Presence, Messaging and Mobility solutions - Knowing where people are and how best to reach them; unified mailbox capabilities, combining voicemail and email, propriety and instant message solutions, delivering simple clear communication through the messaging channel (voice, email, instant message) appropriate to the individual's Presence status; and fixed-to-mobile, 'virtual office' convergence technologies, making simple communication possible whilst on the move